Knowledge is Power
Training ought to be interactive and bespoke
TRAINING AND PROCEDURE: Make training a relevant experience – not a duty
Graham Elliott is frequently asked to give presentations and training. He has done this for SWAT UK, IBC Conferences, Charity Finance Group, Charity Tax Group, CASS Business School, and several others. He is known for clear and interesting presentations. His style is to encourage the audience to interact, thus providing topical illustrations of the technical content, and its relevance to the organisation.
It is this relevance that is too often lacking in generic courses given in a didactic and declamatory manner. Valuable employee time can easily be wasted in long training sessions whose relevance to their day to day issues is limited. It is more effective to arrange for a bespoke training session which focuses on your issues and your people’s need for specific knowledge. Ideally, the training should encourage knowledge sharing between colleagues as well as knowledge from the trainer. The trainer should also be a facilitator.
Graham’s favoured approach is to spend time with you, discussing the areas to be covered and how they affect your business or charity. This makes it possible to prepare a session which is wholly relevant to you and the needs of your people. This reduces frustrating dead time and energises the attendees to apply the knowledge and to continue sharing it between each other in the future. The session can either be in lecture style (for groups of 20+), or ’roundtable’ style (for groups of fewer than 20). Either way, time is factored in for discussion, debate, and sharing. It’s like a consultation and training rolled into one. The approach is potentially very powerful in improving your organisational understanding of the tax position and of business issues that emerge along the way.
Contact City & Cambridge Consultancy to discuss your needs and the costs involved.
Process issues are also critical and commonly emerge from bespoke training sessions. Once issues are brought to the surface, it can be worthwhile to create a record of revised procedures that need to be followed. City & Cambridge Consultancy can assist with this follow up process, thus cementing the positive outcomes from training.
I challenge received wisdom and look for different angles. With an MBA qualification, I see the business and operational picture as well as the tax picture.